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Key findings from The Cost of Silence Report

The Cost of Silence Report

There’s a lot being said about ESG, and even more not being said. As backlash grows and regulations shift, many companies are pressing pause, choosing to step back from external messaging. However, when it comes to business sustainability strategies, silence might be the costliest move of all. New research from sustainability consultancy Anthesis, in partnership with reputation analysts MAHA, explores just that. Drawing on a study of over 500 global companies across 16 sectors, The Cost of Silence investigates how environmental performance, public perception, and reputation intersect and what happens when companies fail to connect the dots. 

Key findings: Walking the talk pays off

The report identifies three major archetypes:

  • Greenwashers: Companies whose claims outpace their actions.
  • Greenhushers: Those doing the work, but not talking about it.
  • Authentics: Organisations with clear alignment between performance and perception. 

The analysis found that 79 percent of companies are inauthentic in how they communicate sustainability. This misalignment carries a very real risk and missed opportunity. Where greenwashers jeopardise trust and credibility, greenhushers forfeit reputational gains they’ve already earned, simply by remaining quiet. 

In fact, 15 out of the 16 sectors studied showed a positive link between strong environmental perception and increased reputation value. For industries like tech, food & beverage, and retail, this “return on reputation” translates into a tangible uplift, all from improved environmental perception.

When mapped against CAGR EBITDA, the report shows that the most financially successful companies are those in the “authentic” zone, not just walking the talk, but talking the walk. They’re turning sustainability into strategy, and strategy into ROI.

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So, what’s the cost of silence?

According to the report, silence comes at a price: it’s the value you leave on the table by not communicating your impact. It’s lost brand equity, diluted trust, and a weaker position in an increasingly competitive ESG landscape.

In saying that, this isn’t about performative comms; it’s about choosing the right sustainability narratives and backing them with substance. When done correctly, your communications become an asset, not a liability.

Final thoughts

As stakeholder expectations continue to rise, from investors and regulators to customers and talent, it’s clear that silence is no longer a safe strategy. Companies must learn how to communicate progress in a way that builds trust, boosts resilience, and strengthens brand value, without overstating claims or courting risk. 

The next frontier is capability: helping organisations align their corporate sustainability strategies with the skills, language, and structure to speak up credibly and confidently. The businesses that get this right will meet the moment, but also define it. 

Explore our corporate sustainability training programmes to understand how you can embed sustainability across functions and turn strategy into measurable, reputational value. In ESG, doing the work is only half the job. The other half is learning how to share it clearly, credibly, and confidently.

Learn to communicate with confidence through strategic sustainability training

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Dedicated to harnessing the power of storytelling to raise awareness, demystify, and drive behavioural change, Bronagh works as the Communications & Content Manager at the Institute of Sustainability Studies. Alongside her work with ISS, Bronagh contributes articles to several news media publications on sustainability and mental health.

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